Frequently Asked Questions
Everything you need to know about your TheraBandā¢ experience.
What is the typical shipping timeframe for my order?
Standard shipping usually takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their fashion essentials sooner.
What is your return policy for apparel?
We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I ensure I am ordering the correct size?
Each product page features a detailed TheraBandā¢ Size Guide. We recommend measuring yourself and comparing it to our chart, as our high-performance fabrics are designed for a tailored fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, TheraBandā¢ is committed to ethical fashion. We prioritize recycled textiles and work exclusively with manufacturers who adhere to fair labor practices and environmental standards.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.